Tourism and Hospitality Skills for the Caribbean

The Caribbean Tourism Institute (CTI) is your destination for high-quality, affordable, and flexible online training—designed to build a skilled, competitive, and future-ready tourism and hospitality workforce.

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Tourism and Hospitality Skills for the Caribbean

The Caribbean Tourism Institute is pleased to offer the latest in training programs prepared specifically for the Caribbean’s tourism and hospitality industry.

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Why Choose the Caribbean Tourism Institute?

400+

Courses

Accessible Learning, Anywhere

Whether you’re on a busy resort or a remote island, our courses are built to fit your schedule and lifestyle. Learn on your terms, with 24/7 access from any device.

Skills That Matter

We focus on practical, real-world training that builds the competencies you need to grow your career and support a thriving tourism sector.

Flexible. Affordable. Powerful.

From quick certifications to in-depth programs, CTI delivers affordable learning that meets you where you are—professionally and personally.

Introducing:

Business and Professional Excellence Development Training Series

Market & Customer Research

Learn how to gather, analyze, and apply customer insights to drive tourism business success.

Free

Strategy & Leadership

Develop strategic thinking and leadership skills to inspire teams and shape organizational direction in tourism.

Free

Managing your Operation

Master the essentials of daily operations to deliver consistent, efficient, and high-quality tourism services.

Free

Customer Service Excellence & Organisational Culture

Build exceptional service experiences by aligning customer care with a strong, values-driven organizational culture.

Free

Management and Optimisation of Resources

Maximize efficiency by managing time, people, finances, and assets to enhance performance and profitability.

Free

Employee Engagement & Learning

Boost productivity and retention by fostering workplace learning, motivation, and meaningful employee engagement.

Free

Evaluation of Performance

Use key performance indicators and feedback tools to measure and improve individual and team effectiveness.

Free

Service Recovery

Turn service failures into customer loyalty through effective communication, problem-solving, and proactive recovery strategies.

Free

Continuous Improvement

Implement continuous improvement practices to drive innovation, quality, and competitiveness in your organization.

Free