While there may be signs of potential violence, it’s not always easy to spot them before it’s too late. Equip yourself with the knowledge to prevent, recognize, and address these issues effectively. This course covers key topics such as understanding workplace violence, mastering communication skills, resolving issues using a problem-solving approach, managing anger, and instituting policies for better team synergy. When unforeseen events do arise, you’ll discover how a structured response can make all the difference in addressing incidents efficiently and moving forward with clear, practical steps. Empower your leadership with the tools to foster a congenial and peaceful workplace environment, right from the heart of the Caribbean.