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Customer Relationship Management Course

CRM: An Introduction to Customer Relationship Management

USD $29.00

This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking.

SKU: 1077213 Categories: , , , ,

Take a look in your wallet. How many points, rewards, and loyalty cards do you have? These are all examples of Customer Relationship Management (CRM) programs. What does your company offer to reward existing customers and gain new ones?

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The Caribbean Tourism Institute is an open online educational institution designed for the purpose of ensuring that all those who work in the Caribbean’s tourism and hospitality sector have affordable access to training opportunities. The Caribbean Tourism Institute offers wide range of essential skills covering topics such as human resources, food and beverage, business, leadership, management, service and much more.