Participants will explore key concepts in employee dispute resolution and meditation techniques while gaining insight into the core elements of a successful peer review. Learn how to choose the right facilitator or panel and define the roles and responsibilities to ensure a smooth process. Hone advanced communication skills, including effective questioning and probing, and navigate the intricacies of the hearing process from beginning to resolution. Infused with a Caribbean flavor, this program provides an adaptable framework that can be tailored to fit your specific learning needs and organizational culture, ensuring a relevant and impactful learning experience for everyone involved. Let us guide you to a more understanding and cooperative professional environment.