The Arrivals eLearning module includes the skills and knowledge required to prepare for guest arrivals, review guest reservations, update room inventory and assign rooms, communicate with other departments, check in guests and group bookings, and handle over-bookings and walk-ins. Learners who complete the module will be well prepared to work with other team members to ensure smooth and efficient check-ins for guests on arrival.
Front Desk Agent: Arrivals is one part of the Front Desk Agent – Emerit eLearning course.
By purchasing this course, you consent to having your first and last name shared with our partner Emerit (Tourism HR Canada).
