The Guest Relations eLearning module includes the skills and knowledge required to promote property amenities and services, explain equipment and in-room features to guests, accommodate room transfers, process wake-up calls, secure guest valuables and provide lost and found service, and store and retrieve luggage. Learners who complete the module will be confident in delivering exceptional service to property guests.
Front Desk Agent: Guest Services is one part of the Front Desk Agent – Emerit eLearning course.
By purchasing this course, you consent to having your first and last name shared with our partner Emerit (Tourism HR Canada).
