The image features two professionals working together while looking at a large screen. One person is wearing a suit and glasses, and the other is wearing a light-colored hijab with a pink lanyard. In the upper left corner, there is a logo for "emerit" by Tourism HR Canada. The setting appears to be an office environment.

Front Desk Agent – Emerit eLearning – Reservations

USD $20.00

eLearning: An overview of common reservation policies and procedures.

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The Reservations eLearning module includes the skills and knowledge required to take reservations directly from guest or through third parties, modify reservations and update client profiles, cancel reservations, and collect feedback from clients. Learners who complete the module will be confident processing reservations accurately and efficiently.

Front Desk Agent: Reservations is one part of the Front Desk Agent – Emerit eLearning course.

By purchasing this course, you consent to having your first and last name shared with our partner Emerit (Tourism HR Canada).

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The Caribbean Tourism Institute is an open online educational institution designed for the purpose of ensuring that all those who work in the Caribbean’s tourism and hospitality sector have affordable access to training opportunities. The Caribbean Tourism Institute offers wide range of essential skills covering topics such as human resources, food and beverage, business, leadership, management, service and much more.