Emerit Being a Customer Service Star eLearning delivers the skills and knowledge that employers are looking for, and that new workers need to enter the workforce and enjoy a successful career in the Canadian tourism sector.
Emerit Being a Customer Service Star eLearning is divided into six micro-modules, covering an introduction to what a customer service star looks like, making a great first impression, conversations with customers, providing professional service, showing respect, and customer complaints and feedback. Learners can explore all micro-modules in sequence, or choose micro-modules that cover areas where their skills and knowledge may need improvement.
Being a Customer Service Star is one part of the Workplace Essentials – Emerit eLearning course.
By purchasing this course, you consent to having your first and last name shared with our partner Emerit (Tourism HR Canada).
