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Housekeeping Room Attendant eLearning from Emerit delivers the skills and knowledge needed to be an effective housekeeping room attendant in the Canadian tourism sector. Learning content is based on the Housekeeping Room Attendant National Occupational Standards, which are developed in consultation with industry experts and practitioners and cover all aspects of working as a professional in the occupation.
Emerit Housekeeping Room Attendant eLearning is divided into eight modules, covering professionalism, guest relations, safety, security, preparing for a shift, and cleaning tasks from guest rooms to property facilities. Learners can explore all modules in sequence, or choose modules that cover areas where their skills and knowledge may need improvement.
Modules include:
- Orientation
- Guest Relations
- Safety
- Security
- Organizing Your Shift
- Cleaning Basics
- Cleaning Guest Rooms
- Cleaning Property Facilities and Laundry